HighfieldBlade
Well-Known Member
My thoughts exactly.That fee really winds me up. It’s a disincentive to use the automated system that saves the club money. Instead it encourages you to attend the ticket office and use up staff time. Bananas.
And for the early cup games when the system to load your season card wasn’t working, you still had to pay £1 extra to buy online, and then had to attend to ticket office in person anyway to fetch the bloody ticket.
It's a real disincentive to buying tickets online.
So far this season my ticket has not been loaded onto my membership card, so I missed half the Huddersfield game. Had to queue outside the ticket office with 100s of others to get it sorted.
I also bought a Derby ticket online and didn't get my £1 discount - had to email the club to get a refund.
Also, although I've got a membership, there's now no option to load the bloody ticket onto the card, so I had to order a paper one to be sent in the post. It's a complete shambles of a system.