Wembley - Ticket Details

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booked tickets online,then received email stating prices etc ,i have bought an adult and a concession ticket,it says front section A and front section J,anyone know what that means ?
 



The point is they could have done. Why should loyal fans as proved by their account and purchase history have to pay £15 extra to be proved loyal? As I understand it the £15 is to cover the cost of admin and anew piece of plastic. All your details are registered under your customer number and if you buy tickets the system recognises your card. I still have my card and as far as i am aware they reloaded the card each season they did not send me a new one.
Your customer number is your proof of loyalty and how much you have been so. The need to issue a new bit of plastic is to accomodate those loyal people who do not purchase a season ticket but would like to just get a card loaded over the phone or internet for the games they are able to attend instead of having to queue for a paper ticket.

Borrowing someone's free season ticket.......loyal......pah !!!
 
Spoke to my mate who's a town fan last night and he says the ticketmaster thing is a total disaster and was last year as well . People holding on line and then getting chucked out resulting in having to phone a premium rate number and then being told they can't book the number of seats they want
 
It' the way of the world (sigh), everything ends up on a premium rate number. Even a simple call for a GP appointment at the local medical centre puts you on hold for 5 mins when you do eventually get past the engaged tone, all for the privilege of being told no doctor is available for nearly a week by which time you will either be better or dead.
Still we havn't got to the stage quite yet where everything goes through an Asian call centre where the command of the English language is sometimes limited to reading from a checklist of stock answers designed fob you off in the hope your problem goes away or fixes itself.
 
My biggest issue is that although I have 18,000+ points, my son who has had a season ticket for the last two years obviously hasn't. Therefore I needed the extra ticket per ST to get one for him. This doesn't help his loyalty points build up (okay there aren't many for this fixture) as it is only me that gets credit for mine.

If they didn't do two per ST in some shape or form, I wouldn't have bought a ticket yet as my son wouldn't have qualified. There needs to be an inclusive way of allowing tickets to be bought for the next generation of fans who are part of a family group and have a ST. I agree though that 2 per ST holder on it's own is unfair on many.
 
Borrowing someone's free season ticket.......loyal......pah !!!
If thats intended to be a joke fine.By that time I'd already spent probably more than a season ticket holder and infact tickets had already been bought for the first of those two games. The club also knew I had borrowed them.

In fact i'd definately spent more than a season ticket holder.
 
4 family members, 3 of, who have bought tickets to games this season all with over 9000 points and have to wait till after 2.30pm today. SUFC, THATS CRAP.
 
Just had a response from ticket office (2 in fact!) to say that I can buy 2 tickets tomorrow with my 2,850 loyalty points despite no membership.

Boo.... Did you read the above? ^
 
Boo.... Did you read the above? ^

I think I've figured it all out. Up until this afternoon (2.30) you need to be a member/STH and have the required points for each window. This afternoon's window is for members, revival etc... with any amount of points PLUS any other non-members with 2,500+ points.
 



I think I've figured it all out. Up until this afternoon (2.30) you need to be a member/STH and have the required points for each window. This afternoon's window is for members, revival etc... with any amount of points PLUS any other non-members with 2,500+ points.

Ahhh.

Which begs the question, how much would you say is reasonable to pay to keep loyalty points active if you don't buy a ST and 15 quid is too much?

We've already got a list of ticket issues/suggestions to raise with the club... May as well add to it.
 
I think I've figured it all out. Up until this afternoon (2.30) you need to be a member/STH and have the required points for each window. This afternoon's window is for members, revival etc... with any amount of points PLUS any other non-members with 2,500+ points.

It still reads to me that a Membership card is required this afternoon - and anyone without a membership card will need to wait until General Sale. It's just that Superdraw people are eligible as well this aft.
 
It still reads to me that a Membership card is required this afternoon - and anyone without a membership card will need to wait until General Sale. It's just that Superdraw people are eligible as well this aft.

Friday 18th May - 2.30pm-9pm
2,500+ Loyalty Points, Super Draw Members,
Blades Members, Official Supporters Club Members.
Supporters with 2,500+ Loyalty Points can purchase 2 tickets per person.
2012 Super Draw Members can purchase 2 tickets per person, 2012 Super Draw Card must be produced in person at the time of purchase. Blades Members and Official Supporter Club Members can purchase 2 tickets per membership card in person only.

I read it that as long as you have 2,500+ points you don't require a membership, which is why all the different Member types are listed separately.​
This was back up by what the Box Office stated in their email.​
 
Boo.... Did you read the above? ^
Yes Linz Thanks. It still does not change the fact that you could have been more loyal than many and not get your chance to purchase when you want. Spoken to members of the ticket team who quote club policy, basically fronting it. the conversation however went on for over 40 mins, on the rights or wrongs. Also spoken to a very high ranking member of the board who's personal number I have and he was astonished at that situation and he wants to know more once the play off is finished and suggests that in needs looking in to. That conversation also went on for the best part of 50 mins. I get the impression that it may have been an oversite on the clubs part but they cannot change this policy in such a short time. I have been satisfied with the clubs responces in the past and admit defeat at this time but think it may be adjusted in the summer.
 
Ahhh.

Which begs the question, how much would you say is reasonable to pay to keep loyalty points active if you don't buy a ST and 15 quid is too much?

We've already got a list of ticket issues/suggestions to raise with the club... May as well add to it.

Personally, the only thing to keep LP's active is to keep going to games! IMO, if you have built loyalty points up, these should be valid for use whenever - not just because you have spent an extra £15. This makes it seem like a tax on fans. You don't see Tesco saying "well you've got x points, but you can only gain from your loyalty point and have a discount on your shopping if you buy this membership card at £15", and I think this is (largely) the same analogy. Fans have built up a certain level of points by being loyal and putting money into United over the years; but it seems like if you haven't paid this £15 fee that all counts for diddly-squat which leaves a rather sour taste in the mouth.

The Club can easily see if people have bought a ticket this season - if they must have a differentiator on loyalty points, then use this as a fair method. I also like the idea of a membership card, but as a discount card only; buy this card for £15 and save £2 per home game.
 
Personally, the only thing to keep LP's active is to keep going to games! IMO, if you have built loyalty points up, these should be valid for use whenever - not just because you have spent an extra £15. This makes it seem like a tax on fans. You don't see Tesco saying "well you've got x points, but you can only gain from your loyalty point and have a discount on your shopping if you buy this membership card at £15", and I think this is (largely) the same analogy. Fans have built up a certain level of points by being loyal and putting money into United over the years; but it seems like if you haven't paid this £15 fee that all counts for diddly-squat which leaves a rather sour taste in the mouth.

The Club can easily see if people have bought a ticket this season - if they must have a differentiator on loyalty points, then use this as a fair method. I also like the idea of a membership card, but as a discount card only; buy this card for £15 and save £2 per home game.
Thats exactly my point. it shows on your loyalty account that you have recently bought tickets. My lad is at Uni and comes to the odd game when he gets chance, Why should he have to pay an extra £15 to keep 'loyal'. He does not have money to spare and neither do a lot of others on lower income who may plan and save for a few weeks just to attend a game. It's just not fair.
 
Thats exactly my point. it shows on your loyalty account that you have recently bought tickets. My lad is at Uni and comes to the odd game when he gets chance, Why should he have to pay an extra £15 to keep 'loyal'. He does not have money to spare and neither do a lot of others on lower income who may plan and save for a few weeks just to attend a game. It's just not fair.

This is what I told Richard Batho at the beginning of the season. I live outside of Sheffield so only really go to away games (haven't made it to a home game in the last 3 seasons) which means a membership card would be pointless for me as I wouldn't get the saving on home tickets. The discussion was triggered by the original decision last summer that away tickets would only be on sale to members and would never go on general sale. I mentioned that we would then run the risk of not selling out away allocations. If I don't want a membership card I take the risk that I won't bet priority sale on tickets and have to wait for things to go on general sale, but that's my risk. I don't have anywhere near as many points as you and fully agree that it is ridiculous that you have to wait as long as I do to get one.

Oh, and he also made the slightly facetious comment that if I don't go to home matches and buy a membership I'm actually not investing financially in the club at all so perhaps don't deserve any priority.
 
Stupid phone won't let me quote properly, Rodders... But what some points collecting rewards schemes do do is remove unredeemed points from say, three years ago. Should United start knocking off aged points to reward current loyalty?

I and most of the regular faces at away games have over 30k points. We only have to worry about the loyalty scheme when it comes to trying to get tickets for people who come less often.
 
I had exactly 12k points before buying Wembley tickets and I will hold my hands up firmly in the air and say this season I've been to Wednesday, Preston, Stevenage (L) and Stevenage (PO) at home and Wednesday away - that's it.

Season before that I did Bristol C and another I can't remember at home, that was it.

Luckily for me I was living with the parents and had no wedding to save for when the loyalty points were first introduced so I was able to stack up points in the Prem season and the following couple of years with season tickets and most of the away games.

Do I think it's fair that I'm ahead of those in points that have been most of this season? Not at all.
 
Stupid phone won't let me quote properly, Rodders... But what some points collecting rewards schemes do do is remove unredeemed points from say, three years ago. Should United start knocking off aged points to reward current loyalty?

I and most of the regular faces at away games have over 30k points. We only have to worry about the loyalty scheme when it comes to trying to get tickets for people who come less often.

Personally, I think that if United did decide to go down that route, maybe 5 years would be a good cut-off point? I think maybe 3 years is too short a period and would penalise people who'd not been able to get down as much recently due to health/finance issues but have still built up a level of "loyalty" over previous years.

FWIW, I do think the loyalty points scheme is a good idea for big games such as these; it caused a bit of consternation when it was first introduced for the Premiership, but having being bedded-in for 6 years now, it gives a good barometer of how eligible people should be in the queue for tickets.
As I said above, my only issue with this is that your loyalty, no matter how much it has been built-up and how many points you have is only worth anything if you've given the Club an extra £15.
 
Stupid phone won't let me quote properly, Rodders... But what some points collecting rewards schemes do do is remove unredeemed points from say, three years ago. Should United start knocking off aged points to reward current loyalty?

I and most of the regular faces at away games have over 30k points. We only have to worry about the loyalty scheme when it comes to trying to get tickets for people who come less often.

It's an interesting one Linz and I seem to remember a debate when the system came in that it should maybe be a 5 year rolling total. As you say, regular attendees are now over the hill and gone and whilst the argument is that that's how it should be, there's no way of people ever catching them apart from when people drop off as their priorties change (i.e when there's several little Foxy's running around ;))

Most of the time it doesn't matter but in my case for example, I has a season ticket for several years prior to the system coming in but haven't had one for the last 3 seasons despite attending many games. I know for a fact that if we go up and Blackpool don't, I won't be able to get a ticket for my local game next season.
 
Stupid phone won't let me quote properly, Rodders... But what some points collecting rewards schemes do do is remove unredeemed points from say, three years ago. Should United start knocking off aged points to reward current loyalty?

I and most of the regular faces at away games have over 30k points. We only have to worry about the loyalty scheme when it comes to trying to get tickets for people who come less often.
I dont think you should knock points off for not going. A lot of people have had difficult descisions to make on hw they spend their money. It does not make them less loyal just less able to invest. I dont see why you have to pay £15 to prove your loyalty. A sliding scale for ticket purchases is not really a problem as in this match case. It has excluded loyal fans however.
 
Definitely think 3 year (or 5) rolling total is the way to go. Seems silly that it just adds up from the arbitrary point the loyalty point system was introduced.
 



Oh, and he also made the slightly facetious comment that if I don't go to home matches and buy a membership I'm actually not investing financially in the club at all so perhaps don't deserve any priority.

And you didn't chin him ?

Seriously this loyalty stuff is a load of bollocks when fans realise all SUFC or any other club for that matter are bothered about is raking in as much money as they can then they will stop being upset everytime a big game comes up. It matters to them (the clubs) not a jot how much money you have spent over the years or it seems even how much you spent last season.............. lapse for a short period of time and they don't want to know you. Don't matter a shit that you have had a ST 40 years as soon as you don't renew for any reason your "loyalty points" aren't worth the proverbial wank.
Any wonder we never sell out the big games ? always seems to be a few tickets left even after the club announce a sell out, maybe the club make things like buying tickets just a little bit too complicated and fans just can't be arsed with the hassle for the last few thousand tickets. Funny how they never have these problems at Swillsbrough......... ST holders 1st then anyone can stand in a queue in the pissing down rain and they SELL OUT straight away, mates can sit with mates, families can sit together etc etc............. betchya I can buy a Weberleee ticket the day before the game.
 

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