Ollie,
Christ I’ve heard some gripes on here, but a dig at John Lewis? Whatever next.
I’ve shopped there for years and to be honest I couldn’t give a feck what the MD earns, I couldn’t care what you earn, I couldn’t care what Ched or Flynn earn.
What I care about when I go to a department store is that I get a decent deal. John Lewis provides this in many ways:
- Price – Recently I got a new Hackett Jacket. I’d tried it on in a store in Switzerland but when I looked in the UK it was 1/3 of the price. Trouble was it was out of stock in my size in most places online and in Harrisons on Eccy Road. However, they still had some obscure sizes on the Hackett website, but as it was in the clearance I had no chance of getting it from Hackett direct. John Lewis had it on at RRP but our lass took the web page and got it for the online sale price plus a tenner knocked off.
- Home Deliveries – They deliver when you want and with proper time slots.
- Customer Service/ Product knowledge – I buy a lot of gear from them because they know their stuff, always found the people in the Audio/ Visual section v helpful. Plus they don’t try and sell you aftercare that you don’t need.
- Quality – Quite simply they do not sell cheap tat. Sure the outlay for bedding/ Towels etc may be a little more, but they’ve lasted way longer than the equivalent from other department stores.
Feel free to contest any of these with your own experiences, but I’ve never had a bad experience with John Lewis