iFollow - Good news for exiles - streamed games

[mancunianblade]

Which game was it where Bladesplayer had first 20 mins of the Pigs game on the live Comms, then switched to Barnsley for another 5 before finally getting the blades on. its been poor, this was my first season and the interviews are the same as they are on Radio Sheffield and if its not the main Live game on Radio sheffield then you get lumbered with that dullard Buchan filling all the dead air with emails and texts from people around the world just so he can say he's been on holiday there.

 

[Bartleby]

I have spoken with iFollow support and been told that the lack of archived matches is due to the migration to the new video player and site overlay and they will be gradually added/restored "over the next few weeks". Was told to email [email protected] if I want a more precise timeframe.

I made the point that I was unhappy at being charged at this time and they said address that and any other feedback to the email address as well.

 

[Bartleby]

Anyone else having issues playing the videos? Using a Samsung mobile and the screen just goes black when I press play. No indication that it is loading up or anything.

Blades player always worked well for me as well.

Further to my post above after talking to their support I should say that the few videos I can see do play OK for me, so you have a different problem there.

 

[Stretch]

Further to my post above after talking to their support I should say that the few videos I can see do play OK for me, so you have a different problem there.

Cheers mate. I tried contacting their support via the live chat function but that wouldn't bloody work either! Not doing very well really.

 

[SUFC Guy]

Anyone from overseas signed up to the 'Live game' subscription? (£110 I think)
I expect that there will be a few naughty private Facebook groups out there next season.

I predict (not condone) that you get to see any EFL match via this method.

 

[Bartleby]

Cheers mate. I tried contacting their support via the live chat function but that wouldn't bloody work either! Not doing very well really.

It was the live chat I used, and I got a reply straight away, guess it depends on who is there. He (assumed it was a guy given the name) did actually ask me at one point if I was getting a black screen so it sounds like they may know about the problem you're getting.

Maybe I am overreacting a bit, but I used to work in IT and if we'd done a migration like this, including not providing a service that people were actually still paying for, we'd have been sacked.

 

[BushBlade]

It was the live chat I used, and I got a reply straight away, guess it depends on who is there. He (assumed it was a guy given the name) did actually ask me at one point if I was getting a black screen so it sounds like they may know about the problem you're getting.

Maybe I am overreacting a bit, but I used to work in IT and if we'd done a migration like this, including not providing a service that people were actually still paying for, we'd have been sacked.

I was going to post the same. I worked for a big company that changed systems and migrated everything before it went live. It wasn't perfect but the principle was sound.

 

[Bartleby]

I was going to post the same. I worked for a big company that changed systems and migrated everything before it went live. It wasn't perfect but the principle was sound.

yep basic and sound principles - migrate it all and test on all devices before going live, provide regular updates before, during and after let people know what is going on.

 

[Mad Mick]

Anyone from overseas signed up to the 'Live game' subscription? (£110 I think)
I expect that there will be a few naughty private Facebook groups out there next season.

I predict (not condone) that you get to see any EFL match via this method.

I will be signing up but it will be outside the UK. However I am hoping to watch in the UK with a VPN.

 

[SUFC Guy]

You can access that option if you use a vpn as I've tried it. However you will need a non UK address and card. I'm not sure if it is actually illegal - maybe it's just against their t&c's and you will get booted if they find out.
I think it's a fantastic deal for ex pats at £110 for access to every efl game and not just united's games.

It would have been great if they offered an away game package for registered users of the club. Maybe sonethung for the future who knows?

 

[BushBlade]

I'm going to use a VPI with a FSJ hooked up to a P7 running Shatner's Bassoon software.

 

[Bladesway]

I'm going to use a VPI with a FSJ hooked up to a P7 running Shatner's Bassoon software.

I'd have wet myself if I even began to understand what the fuck you just said . I think it's a joke but it might not be.

 

[Stretch]

I'm going to use a VPI with a FSJ hooked up to a P7 running Shatner's Bassoon software.

I'd have wet myself if I even began to understand what the fuck you just said . I think it's a joke but it might not be.

 

[Ldn_Rd_Blades]

My works pcs internet is run through our head office in Germany so I only have the option of the €130 package.

I've just paid by my credit card using my uk address and it says I can watch live matches

 

[FinBlade]

Erm.. Where is it said that you can watch the live matches only in UK?

 

[Mad Mick]

It doesn't. Because of contractual reasons, live matches are only available for supporters who live abroad, and by definition are unlikely to be able to see their team live or watch them on Sky TV. However there are ways of making the IFollow application think you are abroad. You would expect IFollow to have at least some minimal checks in place. For instance you would need to use a foreign address and or bank account. From what Ldn Rd Blades has suggested, they will take payment from a UK credit/debit card, with a UK address. Of course no one can be sure what will happen until the live matches are actually streamed. At a guess I think you may have to use a VPN in the UK to make IFollow think you are abroad. I do something similar when I'm abroad to watch UK TV. If I try to access directly it tells me BBC Iplayer or ITV Hub are only available for viewers in the UK. Hope this helps.

 

[SUFC Guy]

It's unbelievable value at £2.39 per game to watch your team home and away.

You will benefit if you are one of the following...

A. Expat
B. On holiday
C. Full time blade
D. Part time blade
E. Glory hunter
F. Tight arse
G. Financially can make it/Work aholic
H. Woodworm
I. From the dark side (Curious)
J. From the dark side (Jealous)
K. ???


Feel free to add

 

[Pittsburg Blade]

Is anyone still having problems with ifollow? I can hear the videos but can't see them on Chrome, they won't play at all on IE, and even though I received an email to download the App, it still doesn't exist.
Not only teething problems but toothless.

 

[Pittsburg Blade]

Cheers mate. I tried contacting their support via the live chat function but that wouldn't bloody work either! Not doing very well really.

live chat does not work for me either....Just a moment..it says forever...

 

[Bart the Blade]

Does this platform have an app I can download for iPhone? Or is it only online?

 

[Bartleby]

Is anyone still having problems with ifollow? I can hear the videos but can't see them on Chrome, they won't play at all on IE, and even though I received an email to download the App, it still doesn't exist.
Not only teething problems but toothless.

it's working for me using Firefox, but still only a proportion of the video archive content is there. I'm waiting until it is all back and then am going to ask for a refund for the months the stuff was unavailable. The video quality seems worse than I remember it from the old system. Not impressed at all with this outfit.

If you can't get through on chat have you sent them an email? I posted the address earlier in this thread.

 

[Pittsburg Blade]

it's working for me using Firefox, but still only a proportion of the video archive content is there. I'm waiting until it is all back and then am going to ask for a refund for the months the stuff was unavailable. The video quality seems worse than I remember it from the old system. Not impressed at all with this outfit.

If you can't get through on chat have you sent them an email? I posted the address earlier in this thread.

I'll be patient and give them a bit more time. They might be collecting funds first before they fix it....

 

[toledo]

Cheers mate. I tried contacting their support via the live chat function but that wouldn't bloody work either! Not doing very well really.

I signed up...For me in Ohio, this is great value....

 

[SwissBlade]

Erm.. Where is it said that you can watch the live matches only in UK?

I'm outside the uk at the moment, so when i click on Subscribe i see this:

Free Pass
Register today and access exclusive club content free of charge

• Nothing to pay
• Behind the scenes content
• Receive the weekly club newsletter †

• Live audio commentary of all matches
• Watch matches live in high definition (International users only)*
• Full match replays*

€0.00

Season Pass
Watch matches live in HD and access premium content throughout the season

• Watch matches live in high definition*
• Live audio commentary of all matches
• Full match replays*
• Video highlights
• Behind the scenes content
• Receive the weekly club newsletter †

• Blacked out games not broadcast live

€130.00

T&C's
2.3. For match footage shown on a live basis (certain geographical territories only) not all Club matches will be available for viewing on a ‘live’ basis. This is due to, amongst other things, restrictions with television broadcasters. View the television broadcast schedule.

Does that mean that if you're in the UK with a Season pass you get Live matches as well or when you sign up do you see a different screen?

 

[Ldn_Rd_Blades]

I'm outside the uk at the moment, so when i click on Subscribe i see this:






T&C's
2.3. For match footage shown on a live basis (certain geographical territories only) not all Club matches will be available for viewing on a ‘live’ basis. This is due to, amongst other things, restrictions with television broadcasters. View the television broadcast schedule.

Does that mean that if you're in the UK with a Season pass you get Live matches as well or when you sign up do you see a different screen?

That was the same for me in the U.K. With a Germany IP address.

I think it only gives you the €130 option in you haven't got a U.K. Ip, I'm assuming you'll only get the £40 option if you do.

 

[stringjunior]

What's the app called? I can't find it in the play store..

 

[Ldn_Rd_Blades]

What's the app called? I can't find it in the play store..

Not out yet

 

[SwissBlade]

That was the same for me in the U.K. With a Germany IP address.

I think it only gives you the €130 option in you haven't got a U.K. Ip, I'm assuming you'll only get the £40 option if you do.

Great!

For info, it allowed me to use my UK address and Credit card details to sign up

 

[Ldn_Rd_Blades]

Great!

For info, it allowed me to use my UK address and Credit card details to sign up

Yeah mine too, might not work for me when it comes down to it but I thought I'd risk it

 

[Thomas97]

Excuse me if this has already been asked but does anyone know how the service is billed? It is £45 up front for the season or is it billed monthly like Blades Player was?