Help....please.....

[maidmarion]

Yesterday I phoned Bramall Lane to renew mine and another season ticket. Halfway through the system went down and I was told they would phone me back.....I’m still waiting.

ive tried to phone again this morning and the phone is engaged.
THIS IS DOING MY HEAD IN

I also sent an email yesterday and that’s not been answered either.

Come on United, the system was far more efficient when my sister and I hand folded the season ticket renewal application forms back in the 70’s.

what do I do now..........

 

[Houston_Blade]

[email protected]

 

[Maidenhead]

Yesterday I phoned Bramall Lane to renew mine and another season ticket. Halfway through the system went down and I was told they would phone me back.....I’m still waiting.

ive tried to phone again this morning and the phone is engaged.
THIS IS DOING MY HEAD IN

I also sent an email yesterday and that’s not been answered either.

Come on United, the system was far more efficient when my sister and I hand folded the season ticket renewal application forms back in the 70’s.

what do I do now..........

Be patient, they'll get to you.

 

[maidmarion]

Be patient, they'll get to you.

Really?

 

[jockdodds]

Same thing happened to me but they did phone me back and processed my application efficiently.

 

[Blade.com]

Yesterday I phoned Bramall Lane to renew mine and another season ticket. Halfway through the system went down and I was told they would phone me back.....I’m still waiting.

ive tried to phone again this morning and the phone is engaged.
THIS IS DOING MY HEAD IN

I also sent an email yesterday and that’s not been answered either.

Come on United, the system was far more efficient when my sister and I hand folded the season ticket renewal application forms back in the 70’s.

what do I do now..........

I had a problem . E mailed them took a couple of days but when they got back they sorted my problem,even at 9 pm at night some kind person was in contact with me. Have faith.

 

[Boxadan]

the other day I was on hold for 20 minutes. finally got through and the line cut off Called back later in the day, waited another 20 minutes and got through to someone to renew.. seems bizarre that they're making it so hard for us to give them our money but the key seems to be persistence

 

[blackydog]

I mailed them Saturday, no reply by W*dn*sd*y so called them about 3pm, took about 25 mins waiting and sorting.

 

[diode_blade]

I mailed them Saturday, no reply by W*dn*sd*y so called them about 3pm, took about 25 mins waiting and sorting.

Were you after one of those 5 year season ticket deals.....
Chancer will be pleased

 

[Deadly_D'Jaffo]

My advice would be to panic. Lose all your composure and forget that there are still 7 days left to renew.

Also, don't forget to blame Prince Abdullah.

 

[RedandWhite]

Yesterday I phoned Bramall Lane to renew mine and another season ticket. Halfway through the system went down and I was told they would phone me back.....I’m still waiting.

ive tried to phone again this morning and the phone is engaged.
THIS IS DOING MY HEAD IN

I also sent an email yesterday and that’s not been answered either.

Come on United, the system was far more efficient when my sister and I hand folded the season ticket renewal application forms back in the 70’s.

what do I do now..........

Its 2021, just renew online in less than 90 seconds.

 

[SwissBlade]

Yesterday I phoned Bramall Lane to renew mine and another season ticket. Halfway through the system went down and I was told they would phone me back.....I’m still waiting.

ive tried to phone again this morning and the phone is engaged.
THIS IS DOING MY HEAD IN

I also sent an email yesterday and that’s not been answered either.

Come on United, the system was far more efficient when my sister and I hand folded the season ticket renewal application forms back in the 70’s.

what do I do now..........

Sounds like you weren't bold enough

 

[blackydog]

Were you after one of those 5 year season ticket deals.....
Chancer will be pleased

Just read it back

 

[Greasy Chap Butty]

I'm furious they don't have 500 staff in the ticket office processing 20,000 season phone orders in a week. Disgraceful.

 

[1889]

Am I right in thinking that season tickets are only renewable online or over the phone and the ticket office itself is not actually open to go in person?

 

[BigBed]

Yesterday I phoned Bramall Lane to renew mine and another season ticket. Halfway through the system went down and I was told they would phone me back.....I’m still waiting.

ive tried to phone again this morning and the phone is engaged.
THIS IS DOING MY HEAD IN

I also sent an email yesterday and that’s not been answered either.

Come on United, the system was far more efficient when my sister and I hand folded the season ticket renewal application forms back in the 70’s.

what do I do now..........

PANIC!!!!!

 

[BigBed]

Am I right in thinking that season tickets are only renewable online or over the phone and the ticket office itself is not actually open to go in person?

Possible, as most are working from home still, apparently theres been a bug going round?

 

[JohnStreet]

I’m sorry that no one is being helpful. What is your customer number and password?

Send me your 16 digit card number , expiry date and 3 digit code and I will sort it for you.

John
South Africa Blades

 

[bakeblade]

Its 2021, just renew online in less than 90 seconds.

Be careful with the online system, they seem to be running 2 systems! I registered and then linked my old customer number but it didn't have any season ticket renewal info.
So I tried again by the email link and I had to register and link again, after doing that I was allowed to renew.

 

[The Vicar]

Yesterday I phoned Bramall Lane to renew mine and another season ticket. Halfway through the system went down and I was told they would phone me back.....I’m still waiting.

ive tried to phone again this morning and the phone is engaged.
THIS IS DOING MY HEAD IN

I also sent an email yesterday and that’s not been answered either.

Come on United, the system was far more efficient when my sister and I hand folded the season ticket renewal application forms back in the 70’s.

what do I do now..........

Be thankful you could not renew & get an annual ticket for the Crucible!

 

[More Bladier than thou]

Computer system is the same company as the fax machine. So its expected to stop working when its needed most

 

[maidmarion]

Its 2021, just renew online in less than 90 seconds.

Harsh......
I would but I’ve got to do another one at the same time and it was on my family and friends but it disappeared when the new system was introduced.

 

[cahill]

Its 2021, just renew online in less than 90 seconds.

Renew “ where” ? Just setting off on’t charabang