Wow, thanks for that. This brings back a work memory, three years ago one of colleagues received an official written warning when he said out loud 'I feel a right berk'. A fellow colleague who didn't like him raised an official HR complaint, stating that he had used inappropriate language for a call centre, office, etc. and explained why (as per your correct CRS definition). He had an untarnished record up to this point and swore his ignorance but to no avail with HR (I think there is actually a test case for this in HR land in the UK). In addition to showing the nonsense of the politically correct work culture; commentators and pundits have had to apologise for less. I'm sure a formal online petition complaining about Sutton's use of language would have to be taken seriously by BT as they are answerable to shareholders and normal HR regulations, and he's implied that Ollie Burke is a you know what. He's just not funny and paid too much money as reward and deserves calling out for what he is. What a travesty.