Here is a true story proving how difficult it is to knock up a few points…to enable someone to buy a ticket.
In late Oct, a family member returns to the UK after 20 years away, a big football fan, more of a Liverpool fan but very keen to watch us play.
So he asks me to buy him a ticket for the next match which was Stoke City at home.
The website wouldn’t allow me to buy a ticket, so I had to drive into town during my lunch break to visit the ticket office.
Me: I’m a season ticket holder and wish to buy 1 extra ticket close to where I sit on the Kop.
Ticket desk: OK no problem, what is his account number.
Me: He doesn’t have one as he’s just arrived in the country.
Ticket desk: Sorry we can’t sell a ticket because he doesn’t have 300 points.
Me: How does he acquire enough points to enable him to buy tickets.
Ticket: He needs to start attending matches where there’s no restrictions. There’s an Oxford mid week night match in a months time which gives him 150 points.
Me: That still’s not enough, what matches can he attend after that to build up more points?
Ticket: We don’t know yet because it depends if the away end is likely to sell out.
Took out my phone to check our fixture list.
It showed in Nov we had Wednesday and Sunderland at home, both had points restrictions.
Checked the December fixtures and Plymouth, Burnley and West Brom all had points restrictions.
Checked the Jan fixtures and Norwich and Hull both had points restrictions.
I worked out that to quickest time he would be able to build up enough points to buy a ticket was in March 25, near the end of the season.
So I asked to see the manager and explained that I’d been a ST older for 10 years and just wanted 1 ticket for someone who has been out of the country.
Also told her he would probably become a regular fan and possibly even a future season ticket holder.
To be fair the female manager was pleasant and agreed to set up a new account allocating 500 points.
So it was fine in the end…..but on another day I’d have not bothered going into the ticket office and also when initially refused a ticket I’d have walked away.