Jim Chimmerney
Can hear the 'Cod Army' roar from his back garden
I'm not one who normally moans about this that and the other but the Superstore really need to sort things out.
Ordered 2 of the new training tops, white, medium, round neck, and white, large, v neck. Received today, 1 black, medium, round neck, 1 black, medium v neck. So basically, 6 variables and they've got 3 wrong.
OK, mistakes are made and, annoying though it is, I thought I'd take the steps mentioned in their invoice and on the website.
Mailed the address quoted on both, mail comes back 'this address is no longer in use' - refers you to the message centre which is not mentioned on either the invoice nor the website.
Checked the website again, please return the items using the pre-paid label sent with the invoice - no label attached.
Needless to say, I've also been trying to ring them all morning and no-one is answering the phone.
Grumble over, let's see what happens next but you'd think they'd get their act together, particularly at a time when they are going to potentially make more money than ever.
Ordered 2 of the new training tops, white, medium, round neck, and white, large, v neck. Received today, 1 black, medium, round neck, 1 black, medium v neck. So basically, 6 variables and they've got 3 wrong.
OK, mistakes are made and, annoying though it is, I thought I'd take the steps mentioned in their invoice and on the website.
Mailed the address quoted on both, mail comes back 'this address is no longer in use' - refers you to the message centre which is not mentioned on either the invoice nor the website.
Checked the website again, please return the items using the pre-paid label sent with the invoice - no label attached.
Needless to say, I've also been trying to ring them all morning and no-one is answering the phone.
Grumble over, let's see what happens next but you'd think they'd get their act together, particularly at a time when they are going to potentially make more money than ever.
