Seat change

[Dancar Blades]

My daughter went down at 10.15 this morning n the que was past the shop took her 2 1/2 hours to get to the window but managed to get our seats changed . Only 2 windows open n 2 for the phones . Staff were fantastic and helpfull just not enough of them with the que outside . Its not there fault so please be patient with them . Ticket office management on the other hand need to get this sorted and help their staff so frustrations dont boil over . Get this sorted .

 

[FallowfieldBlade]

Bit of a shambles tbh did they relaease all the ticket office staff aswell as the players
We go again in the morning

 

[Rodders]

Dat battery by half one

 

[BigBed]

It's to do with seat allocation, the website would struggle, if 50 people were all trying to buy the same seat at the same time.
Plus, that's 4 people working and getting paid, rather than a computer doing it.

 

[Rodders]

It's to do with seat allocation, the website would struggle, if 50 people were all trying to buy the same seat at the same time.
Plus, that's 4 people working and getting paid, rather than a computer doing it.

Not really, the seat can be held when someone clicks it.

 

[BigBed]

Not really, the seat can be held when someone clicks it.

Not if 4 click simultaneously apparently

 

[Houston_Blade]

Bettis was stood behind the door laughing at all the queuing punters

 

[Spablade]

Or even just a plan to show what is available. Would have cut down on incoming calls, possibly just to enquire if a particular seat is available or not.

Availability would change constantly

 

[pudseyblade]

I spent two hours this morning attempting on the phone and hadn't got through so decided to drive down from west Yorkshire. As everyone else has said, was fine once in at a desk but spent another 2 hours (plus an hour drive plus petrol!) to get that far. But got the seats I wanted in the end so all good eventually.

 

[Hodgesleftpeg]

Queued outside with another fella and passed away the time from about 9:10 until 10:30, as we were of a certain age where we both regretted having an extra coffee before queuing up, as we resorted to Dad dancing to try and stem the much needed toilet stop. All the while calling to try and get through to the ticket office (250+ Calls between us), both eventually got what we wanted when we got inside the ticket office and as an extra bonus, neither weweed ourselves (well I don’t think I did)

 

[YabbaDabba]

Availability would change constantly

As it will do on Thursday.

 

[ZLB]

My daughter went down at 10.15 this morning n the que was past the shop took her 2 1/2 hours to get to the window but managed to get our seats changed . Only 2 windows open n 2 for the phones . Staff were fantastic and helpfull just not enough of them with the que outside . Its not there fault so please be patient with them . Ticket office management on the other hand need to get this sorted and help their staff so frustrations dont boil over . Get this sorted .

Que?

 

[Moan? Nope-I saw Longhorn]

 

[Birdwell Blade]

Anyone been at it today? Is it worth bothering?

 

[Rusty]

Going down to buy granddaughters ST tomorrow...what's the guessing on queues?

 

[Welton Blade]

Anyone been at it today? Is it worth bothering?

Rang at lunchtime. On hold for 10 minutes. Took 2 minutes and £15.00 to sort a move from the Bramall Lane Corner to the South Stand. Holly in the Ticket Office couldn't have been more helpful - great service.

 

[COME BACK CHED]

N

Going down to buy granddaughters ST tomorrow...what's the guessing on queues?

In past years you could do this on-line and see all seats available , start to phone at bang on 9am , if your not fast your last

 

[Russ]

Two days to sort this isn’t great when you having to work down in Nottingham of all places.

Why not a week so I can pop Saturday morning.

Grrr grumpy old man number 48.

 

[SouthStandGBlock]

I was in Sheffield today so thought I'd pop in. I couldn't get through on the phone yesterday.

Queue of 1.

Lady in the ticket office couldn't have been nicer and more helpful.

All sorted.

10/10 for the ticket office.

 

[JohnDenver]

Queued outside with another fella and passed away

Must have been a hell of a queue.