Booking fees to increase

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Cheets said:
Only just noticed this. From Weds 2 Jan we will be charged a booking fee of £1 per ticket rather than £1 per transaction. So if you're ordering multiple tickets, eg for Barnet in the Cup, order them before that date if you can.

https://www.sufc.co.uk/news/2018/december/booking-fees/
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What an odd thing to do. Charging a “booking fee” is something I’ve never understood – this is in essence a mid-season ticket price rise.
 
Bought my parents two tickets for Rod Stewart at the Lane. Tickets were £55 each, then there was a ‘service charge’ (whatever the fuck that means) of £7 PER TICKET, making them £62 each.

Oh, and a delivery charge of £3.45 to post two pieces of paper through the door.

What’s happening
 
Birdwell Blade said:
Bought my parents two tickets for Rod Stewart at the Lane. Tickets were £55 each, then there was a ‘service charge’ (whatever the fuck that means) of £7 PER TICKET, making them £62 each.

Oh, and a delivery charge of £3.45 to post two pieces of paper through the door.

What’s happening
Click to expand...

The vast majority of the ticket price will go to the artist/promoter, whereas the additional fees will cover cost and profit for the ticket seller.

Makes sense in most entertainment industries, but in football both the ticket price and booking fee will just go to the club... so yeah basically a price hike!
 
Yeh I get the thing with the Rod St tickets, the club has to make their bit, but they should just roll it into the ticket price as a whole as said above. Same with match tickets etc. Adding extra ‘fees’ under farcical names like ‘service’ or ‘booking’ fee just infuriates people. Do they think we are stupid?
 
They could've at least waited until the end of the season to introduce this scam, the money-grabbing twats.
 
Do you have to pay a booking fee when you walk up and buy them in the ticket office?

I don't see what the difference is between paying on your card in the TO and paying on your card online.

A quid is fair enough, maybe £1.50, covers the stamp, the envelope, and goes towards paying the person in the ticket office. £1 per ticket when they come in the same envelope with 1 stamp is a bit much though.
 
bromtom said:
Do you have to pay a booking fee when you walk up and buy them in the ticket office?

I don't see what the difference is between paying on your card in the TO and paying on your card online.

A quid is fair enough, maybe £1.50, covers the stamp, the envelope, and goes towards paying the person in the ticket office. £1 per ticket when they come in the same envelope with 1 stamp is a bit much though.
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If you buy a ticket online anytime before the day of the match, the ticket is £2 cheaper than pay-on-the-day, but then there's the £1 online booking fee, so it works out to £1 cheaper.
 
HighfieldBlade said:
If you buy a ticket online anytime before the day of the match, the ticket is £2 cheaper than pay-on-the-day, but then there's the £1 online booking fee, so it works out to £1 cheaper.
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I mean if I went in today for a ticket to the Blackburn game, would there be a card charge or fee outside of the price of the ticket? I've not bought a ticket in person for ages.
 
bromtom said:
I mean if I went in today for a ticket to the Blackburn game, would there be a card charge or fee outside of the price of the ticket? I've not bought a ticket in person for ages.
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Hm, no idea. My guess is there'd be no additional charge. Like you, I've not bought a ticket in person for years.
 
bromtom said:
I mean if I went in today for a ticket to the Blackburn game, would there be a card charge or fee outside of the price of the ticket? I've not bought a ticket in person for ages.
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No charge mate. I went today for 5 Barnet tickets and paid exactly £50 by card. No extras
 



bladesmanluke said:
It’s absolutely shite. If you do it online you do the whole booking yourself anyway. I can’t wait for this sort of thing to be made illegal.
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bromtom said:
Do you have to pay a booking fee when you walk up and buy them in the ticket office?

I don't see what the difference is between paying on your card in the TO and paying on your card online.

A quid is fair enough, maybe £1.50, covers the stamp, the envelope, and goes towards paying the person in the ticket office. £1 per ticket when they come in the same envelope with 1 stamp is a bit much though.
Click to expand...

Do you think the online portal used to service you costs nothing??? It doesn't, and will be costly to run.

Having said that, per ticket charges are a piss take, it should be per transaction.
 
SellyOakBlade said:
Do you think the online portal used to service you costs nothing??? It doesn't, and will be costly to run.

Having said that, per ticket charges are a piss take, it should be per transaction.
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The online office only currently has a money sapling.......
 
SellyOakBlade said:
Do you think the online portal used to service you costs nothing??? It doesn't, and will be costly to run.

Having said that, per ticket charges are a piss take, it should be per transaction.
Click to expand...

No, I know it'd cost, but so does having the satellite/internet link to the company who does the card machine transactions in the ticket office surely? That's why I asked if there was a charge in person too.

I don't care really anyway, it's just the per ticket thats bullshit. If they'd just made it £2.50 or something it wouldn't be as insulting.
 
Sean Thornton said:
The online office only currently has a money sapling......
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Local receptionists, who cannot be named, have confirmed the sapling is only part full grown and hence loses money.

Even if it were a fully grown strapping mature tree, it could not contribute towards the payroll as the experts on here know that 'wages don't count'.
 
Is it cheaper to employ ticket office staff to sell tickets or sell online. If the former why isn't a booking fee charged for those tickets bought in person?
 
Birdwell Blade said:
Yeh I get the thing with the Rod St tickets, the club has to make their bit, but they should just roll it into the ticket price as a whole as said above. Same with match tickets etc. Adding extra ‘fees’ under farcical names like ‘service’ or ‘booking’ fee just infuriates people. Do they think we are stupid?
Click to expand...
Yes
 
Unless you go to away games and buy lots of Adidas stuff, membership now has no point to it at all, at least before if you booked for multiple games or multiple people at once you only paid a pound once and saved a quid on the other tickets.

Now you pay 30 quid for membership, save £1 a ticket, spend £1 booking fee per ticket, so save nothing. After 5 games, if you can find a category B one, you can get it free, making back up to £27 (the worst matches of the season costing that much is a joke in itself) if you're an adult on the South Stand, but a ticket of far less value if you've got a concession on the Kop.

Membership used to give you a couple of quid off tickets, cost less to begin with and gave you money off everything in the shop, now the convenience of the card compared to tickets through the post is about the only incentive beyond access to away games.
 
A booking fee is just that - a booking.

‘Per ticket’ isn’t a booking fee. I argued it with Sheffield arena to very little sympathy.

One phone call, one booking. Whether that be 1 ticket or 21.
 
It’s fucking bullshit. Not just us, all of it. The advertised price should be the price you pay, unless you want something extra. They can spin it as much as they like, it’s a mid season price hike.

Bill Hicks was right about people in marketing.
 
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