Open Letter To Richard Batho

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bricktop

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Dear Richard

It has been nearly 3 months since you have been appointed to your role of Supporters Comminications Manager, a role that given the deafening silence coming from the boardroom at Bramall Lane was something that needed at the time, but since you have been given this role, there has been absolutely zero communication between yourself and the supporters, which from your job title i would imagine to be the key component of your role within the club.

I don't know if you are reading this, or not, but i would suggest that one of the first things you should have done, and you can still do is to become involved with this forum yourself and come on here and try and answer the concerns and the issues the fans have yourself and directly so people can have a lot more understanding of the problems the club face, and you can explain how the club intends on addressing these problems, and begin planning for a long-term and sustainable future whilst addressing the problems we have and finally begin rebuilding for the future.

Last night there was a request for questions to be put to you, via the moderators of the www.s24su.com forum, or alternatively directly e-mail the questions to you. I chose to lampoon this as it is not the role of the moderators of this forum to act in a secretarial role to you by weeding out the questions you don't want to read, and the pertinent questions that need answering can't be ignored as they are difficult to answer, but honesty, transparency and openness need to be qualities that you need to display when the supporters address their concerns.

It is pretty much common knowledge that things aren't going well at Sheffield United both financally, and also with regards to footballing matters, but the silence coming from yourself and also the club is lending itself to creating more and more dissent, distrust and acrimony between Sheffield United FC and the supporters who through the money they pay in to Sheffield United keep this club going, and without whom there would be no Sheffield United FC. I would imagine that a part of your role is to create a link between the supporters and the club, and address the concerns the fans as well as you can, but i have yet to see anything that you have done to address the widers and more pertinent concerns of the supporters, and since you have been in your role the relationship between the club and the supporters has declined markedly. I have read your twitter feed last night, and reading through it you would not think there is any problems at the lane, you would not think that Sheffield United are a club with financial problems, nor a club on the brink of an embarrasing season in the midst of it's poorest season during the last 35 years. What i have seen, heard and read since during the point where you took on the role of Supporters Communication Manager leads to think that you are content to have a job with the club, and aren't really prepared to address the gravity of the seriousness of the mess Sheffield United FC. If i'm wrong about this, but this certianly seems to be the way that it is coming across to myself and thousands of others.

There are x major points of concern that i have myself and lots of others have.

1.

Why is there a defeaning silence coming out of the club regarding the turmoil the club finds itself it. It is common knowledge that the club over-reached itself in terms of spending and showing over-ambition with several signing during the period between 2005-2008. It doesn't take a genius to work out that to maintain a well run and successful football club needs a strict wage budget to operate within, so why was this never implemented at the time, and is this going to be the case within the future. It is also widely believed amongst the supporters that Sheffield United are a club who now find themselves heavily in debt, but this has not been confirmed or denied, but the complete silence coming out the club leads itself to rumours, mistruths and people drawing their own conclusion, so why can't anybody come out and be honest about the mess the club finds itself.

It is my own belief that whilst the club is in disarray Kevin McCabe will not speak to the the supporters, as he is a businessman and any admittance of problems within the club will be seen as an admittance of weakness. I have absolutely no doubt the position of the club was not his intentions whilst investing heavily within the club, and period of his heavy investment within the club was beset by poor investment by the people employed to utilise the money to enable the club to drive forwards, and poor luck with a unfortunate relegation and the subsequent failure to achieve promotion to the top flight. The supporters will be a lot more accepting if he can come out and admit his mistakes and explain how he will address the future, be it investment from outside the club, selling up completely, or maintaining a well-run football club whilst paying our debts off. We have all made mistakes in the past, but the positives that come from making mistakes come from admittance of the making the mistakes in the first place, and learning from them so they aren't replicated in the future.

2.

Season tickets are something else that are causing a lot of anomosity between the supporters and the club. By trying to force the Season Ticket holders to buy early in order to enjoy further enhancements I've not renewed yet, although i could quite easily get the money together to purchase a season ticket before the start of the season. I would be unwilling to do this if i'm not going to access the full range of benefits of being a season ticket, and i can't envisage myself being at Bramall Lane that much is the match day prices remain high and there are no special offers. It feels like the club are holding a gun against the heads of the season ticket holders to force them to renew early or lose out in the long run.

I refuse to have the club hold a gun against my head to make me renew early, and although i'd said on many occasions that i'll not be renewing this season, there would be every chance that i'll relent before the start of the season and buy a season ticket but i would be less inclined to do so if there i'm not eligable for the full range of benefits. If i don't renew then there is every chance that i'll only end up going to one or two of the games instead of the full 23, as purchasing tickets match by match is a lot more expensive and a lot more hassle, and if i haven't got my season ticket i would be a lot more disinclined to attend home games. Over the last few months i've been and attended at other sporting events. I've been to the Snooker, Dart, Speedway and a Rugby League game and enjoyed them all, as well as having a few days at the cricket pencilled in during the summer. There could quite easily come a point where i decide that represents a better use of my money and then i would be a lost supporter, and i'm not a fly by night, johnny come lately supporter who came on board when we started doing well. I've held a season ticket for 15 out of the 25 seasons, usually miss one or two home games per season, and i've watched United on 71 different league ground, and would consider myself to be one of United's hardcore supporters, so losing someone like myself, and several others like me is a barometer of what is going wrong with the club. The True Blades advertising campaign has been another complete and unmitigated disaster as well.

3.

Finally, when we finally get relegated this season, what steps will the club be taking to arrest the slide. From your position as Supporters Communication Manager, you should be able to recognise the problems that United are going through, and should be fully engaged in two way communication between all parties concerned. What the club needs is a full root and branch examination of what is going wrong, and a clear plan needs to put in place to arrest this alarming slide. The results need to be conveyed back to the supporters as the supporters are the lifeblood of this club, and in your position you should really know that communication is everything, and acceptance of the problems that the club currently face, and an identification of ways and means to stop the slide and get the club moving forward being relayed to the supporters will not completely erase the breakdown in the relationship between the club and its supporters but it will go a long way in to the rebuilding some trust and some mutual acceptance that even if things are not perfect, we are all trying to pull in the same direction.

I have chosen to address these concerns directly to you using this medium of a message board, as i feel that i have accurately addressed a lot of the real concerns that the supporters have. I feel that as a part of your role as the Supporters Communication Manager, than if you are serious about doing the role you are employed to then you will come on here, and respond to the points i have raised. I have openly asked these questions, because they are questions that people want to ask, and the questions that people need the answers to, and i've asked the questions so i would encourage you to come on here and give us some answers, and it is not just myself who wants the answers, it is every paying supporter of Sheffield United who wants them. If you come on here and honestly give us the truthful answers to the questions that i have asked then you may gain a bit of respect and it will have a been a worthwhile exercise for all parties concerned. If you fail to respond then i'm afraid that you have failed in your role, and i would strongly believe that you are not doing the job you are being paid to do, and despite being a long Sheffield United supporters i would consider you to be yet another person drawing a wage from the club for not doing what you should be.

Happy to discuss

Brownie
 

Good effort Brownie.

Couple of points though.

I think you're addressing the wrong person with regard to a lot of the queries you have. Someone who has only been employed a matter of weeks (it may be months I haven't taken a deal of notice as I am more concerned with our efforts (?) on the pitch) is not in the best position to comment on your thoughts of 2005/2008. A certain K McCabe might be a better recipient of that thesis and a T Birch should also have some questions directed his way.
Secondly, and more personally, I don't think Batho should be getting involved discussing matters on this (or any other) particular forum but should have a mechanism (be it programme or website) of getting his "views" across to a much wider audience.

Like I said though, good effort.
 
Wasn't there a meeting with Richard Batho before the Boro game (perhaps I've missed something)? Were any of these questions asked there?
 
Well put Brownie.
A lot of it was put several months back, to the usual derision from those who it usually takes several months for reality to dawn, but you've summed up the key points eloquently.
As an aside, I didn't think it was right that Linz ended a thread on questions to Batho when someone had the temerity to ask what his financial relationship was with the club.
There's no getting away from that being a valid point - particularly in the context of the points raised by Brownie above.
 
Good points Brownie.

Also as an aside, I also didn't think the thread should have been locked, BUT the posts about Batho removed/deleted whatever. The thread was about questions for him - it should have stayed that way; as pointed out in the OP, discussions about Batho's role within the Club have raged on and people are more than welcome to create other threads on that issue if they want.
 
Sorry Brownie but it really does seem like dummy is coming out of your pram in terms of why can't I wait until August and pay same as people who paid upfront in April. Ignore the True Blade stuff - you either want a ticket or you don't. You have chiosen not to get one before the deadline - what is Batho meant to do about that? GIve you a special rate - which plenty more on here seem to be asking for.

It has always been the case - for many, many years rather, that season tickets are acquired before the year end. If you don't get one a that stage then the price in theory goes up or Alien will tell you it doesn't. I know there are very strong arguments to say we should have done somat radical re season tickets but I believe we are really desperately short of cash and need a quick £2.5m etc to get us through the summer. Your umming and arring doesn't help with that.

For me it just seems that you cannot face up to saying very simply 'I don't want to go anymore - goodbye everyone.'

---------- Post added at 02:57 PM ---------- Previous post was at 02:55 PM ----------

Well put Brownie.
A lot of it was put several months back, to the usual derision from those who it usually takes several months for reality to dawn, but you've summed up the key points eloquently.
As an aside, I didn't think it was right that Linz ended a thread on questions to Batho when someone had the temerity to ask what his financial relationship was with the club.
There's no getting away from that being a valid point - particularly in the context of the points raised by Brownie above.

Correct - it certainly is valid to perceptions of his role imo (whether or not he is a full-time employee) and did not (or was not meant to) cast any aspersions on his ability to do whatever job he is meant to be doing.
 
These sorts of threads do nothing more than simply highlight the lack of positive things to discuss regarding the football. Lets discuss the merit or lack thereof for having some sort of PR bloke.

Riveting stuff :rolleyes:
 
Good points Brownie.

Also as an aside, I also didn't think the thread should have been locked, BUT the posts about Batho removed/deleted whatever. The thread was about questions for him - it should have stayed that way; as pointed out in the OP, discussions about Batho's role within the Club have raged on and people are more than welcome to create other threads on that issue if they want.

The problem with that is he's been so invisible that it is fair to ask - and it would be fair in any case - to ask what his relationship to the club is.
It's one of many things that's never been clear and should have been nailed at the outset.
It was said at the time that one of the paramount things you do in a position like this is come out early doors and state clearly what your role is, what you can and can't do etc, etc.
He never did that and as a result his role has become just another one of those things at United that fans just now shrug their shoulders at and largely ignore.
 
Well said Brownie. We all know McCabe will say precisely NOWT, so if the role of "Supporters Communicatins Manager " is a valid position, it is indeed up to Mr Batho to come forward and do the job he is employed to do.
For the conspiricy theorists on here it wouldn't suprise me if he has been told to keep quiet by McCabe for the time being until he can put the words into Batho's mouth for him at the end of the season!
 
It is also widely believed amongst the supporters that Sheffield United are a club who now find themselves heavily in debt,

I can't speak for all supporters so I'm interested as to what percentage of supporters widely believe obviously this must be based on some scientific methodology. Additionally how much is the debt and how much has it grown since the last set of accounts to be classed as "heavy".
 
It is also widely believed amongst the supporters that Sheffield United are a club who now find themselves heavily in debt,

I can't speak for all supporters so I'm interested as to what percentage of supporters widely believe obviously this must be based on some scientific methodology. Additionally how much is the debt and how much has it grown since the last set of accounts to be classed as "heavy".

It will have grown and will be growing significantly over the next few months - hence the desperation to try to force fans to buy season tickets.
With season ticket income of around £3m, tv income now virtually nil, every other income stream dropping and outgoings several million pounds in excess of what's coming in it doesn't take scientific methodology.
 
but since you have been given this role, there has been absolutely zero communication between yourself and the supporters, which from your job title i would imagine to be the key component of your role within the club.
Brownie

I like most of your points in other threads. Trouble with this statement above is its not true. I know of at least four people on this forum who have either had a telephone conversation or have contacted him by email and they have had a responce.
I passed on his email address to a member on this forum who then put points from the conversation on this forum.
If you would like his email address, PM me. Although I'm sure its not that hard to find.
 

It will have grown and will be growing significantly over the next few months - hence the desperation to try to force fans to buy season tickets.
With season ticket income of around £3m, tv income now virtually nil, every other income stream dropping and outgoings several million pounds in excess of what's coming in it doesn't take scientific methodology.

So on the debt the answer is you don't know you are just presuming. The scientific methodology was referring to a sample size to gain a reasonable precentage when extrapolated over all supporters.
 
My response to Brownie....

Zero communication between yourself and the supporters
Wrong

I would suggest that one of the first things you should have done, and you can still do is to become involved with this forum yourself
I personally don't want this, please don't imply that you're speaking for other fans. You're not. The last thing I want is for his role to turn into a Strafford dudefest!

It is not the role of the moderators of this forum to act in a secretarial role to you by weeding out the questions you don't want to read
When was this done previously?

But the silence coming from yourself and also the club is lending itself to creating more and more dissent, distrust and acrimony between Sheffield United FC and the supporters
Is Batho's the spokesperson for the club?

What i have seen, heard and read since during the point where you took on the role of Supporters Communication Manager leads to think that you are content to have a job with the club, and aren't really prepared to address the gravity of the seriousness of the mess Sheffield United FC

- Completely irrelevant. Don't also try to muddy the waters as to what his role is.

Onto your 3 points:

1. Should be addressed to Steer/ Birch/ McCabe/ Turry Robinson
If the club is maintaining its silence, any rumours that come out are generated by others. These are beyond the control of the club.

Kevin McCabe said some time ago that he wanted to back out of the day to day running of the club and has appointed a Chairman. The Chairman, Chris Steer has commented a number of times on the OS on matters such as onfield issues to Season Ticket sales.

2. I checked my renewal information from last season, deadlines for renewal price for last and this season were as follows:

2010/11 - 17th April 2010 - Kop Price 299 (Offer only available for existing Season Ticket Holders, price increased after for Non renewers and they had no option to buy before this date)
2011/12 - 17th April 2011 - Kop Price 299 (Offer opened to ALL)

Spot the difference Brownie!

I refuse to have the club hold a gun against my head to make me renew early
Sounds like you're spitting your dummy. Why has your opinion changed this season? the criteria and price are the same, the division will be different.

losing someone like myself, and several others like me is a barometer of what is going wrong with the club

- You sound like the worlds greatest fan! Relegation brings a reduction in numbers. You're just another Part Timer now Brownie ;)

The True Blades advertising campaign has been another complete and unmitigated disaster as well
- Has it? After all the flap on here, sounds like it hasn't gone too bad.

3. This is a real tear jerking dummy spitting and teddies out the pram moment. The club is getting relegated, what good will it do to communicate the results of this root and branch examination to a fan that won't be there next season? You won't even be putting your money into the club next season so what right have you got to demand this report?

I don't know if you are reading this, or not...

I have chosen to address these concerns directly to you using this medium of a message board, as i feel that i have accurately addressed a lot of the real concerns that the supporters have...

If you fail to respond then i'm afraid that you have failed in your role, and i would strongly believe that you are not doing the job you are being paid to do, and despite being a long Sheffield United supporters i would consider you to be yet another person drawing a wage from the club for not doing what you should be.
Sounds like you just want to wave a flag and say "look at me", you already stated you're not sure if he'll read it so how can you put demands if he fails to respond?

I feel that as a part of your role as the Supporters Communication Manager, than if you are serious about doing the role you are employed to then you will come on here, and respond to the points i have raised
Have a look at what his intentions were on the OS Brownie, it never mentioned chatting on Forums.
 
I'm with Swiss here.

I think you've misinterpritted his role somewhat. He's not a punching bag for the fans. I don't think he should announce things on forums. People should ask him a question, if it falls within his remit he will answer it.
 
Ok diplomat, what's his remit?

---------- Post added at 06:05 PM ---------- Previous post was at 06:01 PM ----------

So on the debt the answer is you don't know you are just presuming. The scientific methodology was referring to a sample size to gain a reasonable precentage when extrapolated over all supporters.

No, the answer is if you have an ounce of common sense, falling gates, silly wages, relegation, bigger fall in gates, no tv income, losses in all other income streams means increased debt.
I'm sure you mean well ghandi, but come on lad.
 
Instead of everyone asking everyone else what his remit is why don't people just ask him?

It's not rocket science! ;)
 
To be honest, the fans who voice their opinions on here are doing a far better job as fans' reps than Batho.
We even do it for free.
As for people suggesting fans need to ask the fans' rep what his remit is four months after he started, jeez.
 
As Swiss said, The last thing I would want him to do is come on here a la Strafford and have the pigs taking the piss, like we did when Strafford started answering points. Although, I'm sure Batho would answer a lot more intelligently than the pig.
 
To be honest, the fans who voice their opinions on here are doing a far better job as fans' reps than Batho.
We even do it for free.
As for people suggesting fans need to ask the fans' rep what his remit is four months after he started, jeez.

He reads this and other forums. As do other members of Blades staff involved in things to do with fans.

If your not sure what his remit is just ask him Len. Would YOU like his email address.

As Swiss said, The last thing I would want him to do is come on here a la Strafford and have the pigs taking the piss, like we did when Strafford started answering points. Although, I'm sure Batho would answer a lot more intelligently than the pig.

Thats exactly why they wont come on forums to answer questions in that way. Good point made NYB.
 
It's so easy to comment on these forums.

I just wonder why some of the vocal ones on here don't chat to the men they talk about.

I met Trevor Birch recently and he listens to what you say.

Some should try it.
 
Oi! Batho! NO!

amoino.jpg
 
Boo, if he can't communicate with fans pro-actively, he's a waste of space.
I've never heard of anyone taking up a public role who then requires the public he's meant to work for having to ask him what his role is.
As for reading forums, he deigned to tell Foxy and Linz to inform his public that he was taking time to read ticket ideas on here.
Sadly, he appeared not to have deigned to tell Foxy and Linz to inform his public what the outcome of any of that process was.
As was pointed out at the time of his appointment, it's all about communication.
Brownie's initial post spells out eloquently what those communication failures have and continue to be.
 

It's so easy to comment on these forums.

I just wonder why some of the vocal ones on here don't chat to the men they talk about.

I met Trevor Birch recently and he listens to what you say.

Some should try it.

Maybe they dont see themselves as worthy to speak to them?
 

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