SUTV Signal Drops

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Apologies if posted elsewhere, but is anyone else actively trying to get a refund for the shower of shite broadcast at the weekend?

I saw a lot of people saying they wanted a refund on shoutbox and on the match thread, but wondering if anyone is actually seeking one?

Normally I'd not bother but there's not really any excuse for that when we're at home, we know the ground/layout/tech set-up so there should be no major issues!

Obviously aware there are unforeseen issues with broadcasting and technology but for it to take so long to sort it out, it was shoddy.

Would be happy with a free match pass for the Stoke game myself, as I'd feel a bit iffy taking money back off the club after a win.

Just wondering if anyone else is actually trying to get a refund or whether anyone thinks it's worth bothering before I send an email.

Ta!
 



Apologies if posted elsewhere, but is anyone else actively trying to get a refund for the shower of shite broadcast at the weekend?

I saw a lot of people saying they wanted a refund on shoutbox and on the match thread, but wondering if anyone is actually seeking one?

Normally I'd not bother but there's not really any excuse for that when we're at home, we know the ground/layout/tech set-up so there should be no major issues!

Obviously aware there are unforeseen issues with broadcasting and technology but for it to take so long to sort it out, it was shoddy.

Would be happy with a free match pass for the Stoke game myself, as I'd feel a bit iffy taking money back off the club after a win.

Just wondering if anyone else is actually trying to get a refund or whether anyone thinks it's worth bothering before I send an email.

Ta!

Was shocking service for the match. It was an ifollow issue though, not the club, as I flicked over to Barnsley's EFL feed and it was the same.
 
I got a refund, I posted the same in the match thread.

Just email [email protected] also says this is the address to contact on the website.

Got my £10 back

Hi,

I can only apologise for the quality of the stream on Saturday.
The feed is provided by the EFL and this is something that they are currently investigating.
I have refunded £10 back to your method of payment and you will receive a confirmation email shortly.

Kind Regards,

Marketing
[email protected]
 
I got a refund, I posted the same in the match thread.

Just email [email protected] also says this is the address to contact on the website.

Got my £10 back
Brilliant, thanks varkanoid!

I had a scout through the match thread but must have missed your post, thanks for this though, will give them a email in the morning
 

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