davidpinder
Well-Known Member
Many weeks ago i and many others sent in a complaint about Lee Strappon using his time on RS to plug a club now in league 1's season tickets. This is the bbc's reply to my complaint.:fishbowl:
Dear Mr Pinder
Thanks for contacting us about ‘Football Heaven’, which you sent to us some time ago. We apologise for the very severe delay in replying. It was due to a major fault in our systems which meant that our reply wasn’t sent when you first contacted us. However we can reassure you that at the time, the points in your correspondence were included on the BBC's audience log.
This is the internal report of audience reaction which we compile daily and which is circulated to all programme makers, commissioning executives and senior management. Your points, with other comments we received, were therefore circulated and considered across the BBC at the time.
Sheffield Wednesday Football Club Chairman Lee Strafford was interviewed at length on BBC Radio Sheffield and he answered many detailed questions from the presenters and listeners on a very broad range of issues affecting the club. The points raised covered management strategy, players, partnerships, club finances and future investment plans.
Clearly, in this context, there’ll be direct references to fans and supporters - indeed, Mr Strafford made the point many times that they are absolutely central to the future of the club
In this context, Mr Strafford explained several times that it was Owls supporters - including season ticket holders - who display a long-term loyalty to the club as evidenced by their financial commitment. Indeed, he described fans as being the club's biggest asset and went on to talk candidly of gate revenues including season ticket holders.
Clearly, any football club anywhere in the country relies on gate revenues including season ticket sales therefore any discussion with a Manager or Chairman about club finances would be incomplete if these issues were not explored. Mr Strafford, in talking about the importance of gate revenues and his club’s fan base, said nothing more than any other Manager or Chairman from any other club would do in such an interview meaning we cannot agree that BBC Radio Sheffield was used to "advertise" SWFC season tickets.
Please again accept our apologies for the unfortunate delay and thanks for taking the time to contact us.
Kind Regards
BBC Audience Services
Dear Mr Pinder
Thanks for contacting us about ‘Football Heaven’, which you sent to us some time ago. We apologise for the very severe delay in replying. It was due to a major fault in our systems which meant that our reply wasn’t sent when you first contacted us. However we can reassure you that at the time, the points in your correspondence were included on the BBC's audience log.
This is the internal report of audience reaction which we compile daily and which is circulated to all programme makers, commissioning executives and senior management. Your points, with other comments we received, were therefore circulated and considered across the BBC at the time.
Sheffield Wednesday Football Club Chairman Lee Strafford was interviewed at length on BBC Radio Sheffield and he answered many detailed questions from the presenters and listeners on a very broad range of issues affecting the club. The points raised covered management strategy, players, partnerships, club finances and future investment plans.
Clearly, in this context, there’ll be direct references to fans and supporters - indeed, Mr Strafford made the point many times that they are absolutely central to the future of the club
In this context, Mr Strafford explained several times that it was Owls supporters - including season ticket holders - who display a long-term loyalty to the club as evidenced by their financial commitment. Indeed, he described fans as being the club's biggest asset and went on to talk candidly of gate revenues including season ticket holders.
Clearly, any football club anywhere in the country relies on gate revenues including season ticket sales therefore any discussion with a Manager or Chairman about club finances would be incomplete if these issues were not explored. Mr Strafford, in talking about the importance of gate revenues and his club’s fan base, said nothing more than any other Manager or Chairman from any other club would do in such an interview meaning we cannot agree that BBC Radio Sheffield was used to "advertise" SWFC season tickets.
Please again accept our apologies for the unfortunate delay and thanks for taking the time to contact us.
Kind Regards
BBC Audience Services
