Catering problems

[oaklandrdblade]

A bit trivial perhaps but did anybody else notice the problems with the catering at the top of the Kop on the John Street side? Only one of the shutters was open and the staff seemed to be on day release from a care home for the elderly, certainly not much rush about serving the huge queue. People were queueing all half time and then when they got to the front were told that most of what was supposed to be on sale wasn't.

Like i say a small point, but do we run the catering or is it still 'franchised' out? If it is us it's not a good way to treat fans, if it's a franchise we should look at taking it off them if they can't deliver.

 

[Tony Currie]

Needs to improve if we are to host Olympics and World cup games...

 

[Tony Currie]

Catering has been a problem for a long time. Surely United could improve this and improve revenue.


Poor service - so slow
Poor pies - full of gravy
No chance of half time service.

I can't understand why we don't adopt the american system of sellers walking around all the game - are there some health and saftey considerations?

 

[TONYBLADE]

me and my mate went to kiosk at the southstand end of the kop the burger we got was cold they replaced it with a hot dog and that was clock cold aswell so as from now i think we will be taking our custom elsewhere...!!!

 

[shorehamview]

me and my mate went to kiosk at the southstand end of the kop the burger we got was cold they replaced it with a hot dog and that was clock cold aswell so as from now i think we will be taking our custom elsewhere...!!!

And another arsey email was sent regarding the terrible catering.

 

[puppet]

And another arsey email was sent regarding the terrible catering.

its the same every start of season, seems to take them 2/3 games to get it right.

 

[TONYBLADE]

should'nt that read 23 games to get it right.....

 

[shorehamview]

Here is a link to the email I sent to the club last year. I got a reply too.

Here's the latest, in all it's glory.

To the person in charge of the catering,

I have emailed the club before, and I apologise for forgetting your name,
as you were kind enough to reply to me regarding the shoddy catering,
specifically on the Kop at the South Stand side.

Well, guess what? They're at it again. Yes, once again the standard of
food and service is, frankly, terrible. So much so that it's highly likely
that a visit from an Environmental Health Officer could result in the
kiosk being shut down.

The problem may well stem from my high, possibly too high, expectations of
food I am parting with my cold hard cash for. Let's start with the humble
burger. On Saturday, the first home league match of the new season, the
cheese burger I ordered was not so much "hot" as "cold", and it's
replacement was of a similar temperature. The young man who seems to be
supervising behind the counter offered a hot-dog as a direct swap. His
solution to the problem was merely to turn the temperature setting on the
cabinet to a higher one. Perhaps somebody should take the time to point
out to this rather surly young man the meanings of the terms "food
poisoning", "temperature checks", "customer service" and "dole queue", as
his attitude was, frankly terrible.

And the hot dog I received? It was, in fact, a cold dog, although I
suspect if it was advertised as such not many would be sold. I didn't
complain further as I felt this would achieve precisely nothing.

I appreciated your reply to my last moaning missive, and I trust that this
will be also acted upon, as the catering in said kiosk isn't very good,
with the attitude of the young chap supervising it in need of some work,
and possibly the hair-dryer treatment.

Thanks for your time,

 

[happyhippy]

Catering has been a problem for a long time. Surely United could improve this and improve revenue.


Poor service - so slow
Poor pies - full of gravy
No chance of half time service.

"Catering" and "Toilet facilities" are the two relics from the bygone age of terracing, orange footballs and muddy pitches. It has always been dreadful.

I can't understand why we don't adopt the american system of sellers walking around all the game - are there some health and saftey considerations?

They did last season. For some reason, sufclucy and I were milling around on the concourse at the back of the Kop, when she was nearly knocked flying by a bloke with one of those huge Thermos box type things turning round.

What was funny though was that the only word he was shouting in order to drum up business in his hawking was "PIES!", repeatedly. None of your "Get yer 'ot pies 'ere!", "Grub's up lads!", or owt like that, just "PIES!"

 

[SwissBlade]

I've not had a decent pie on the Kop for years.... Do we have those crappy 'Peters pies' again this year? Perhaps we ought to get some proper local pies and start training the staff.

 

[Bladesman]

I havnt bought any food from the lane for ages.

The food is cold, crap and over priced.

Keep the shutters down.

 

[metalblade]

It's all a matter of timing, go too early and the pies are cold go too late and you get something resembling that thing the "Steelers" whack around the ice rink, it's a pity we have "peters" pies our catering department could bring an all new meaning to the words "Pukka" pies.

 

[JohnDenver]

It's all a matter of timing, go too early and the pies are cold go too late and you get something resembling that thing the "Steelers" whack around the ice rink, it's a pity we have "peters" pies our catering department could bring an all new meaning to the words "Pukka" pies.

So what happens if you brave the £1 bargains they flog off after the final whistle? Botulism?

 

[puppet]

So what happens if you brave the £1 bargains they flog off after the final whistle? Botulism?

i find that sell-by date sell-off for a quid a bit disgusting and theres no shortage of takers either... dont people have wives to cook them tea when they get home after the match?

sitting at the front of the kop i also see all the burgers etc carted off back to the freezer to be re-heated at the next match...

only thing i will say in their defence is peter's pies are very nice when cooked right!

 

[metalblade]

So what happens if you brave the £1 bargains they flog off after the final whistle? Botulism?

Maybe if you eat them, much safer to send them to Sellafield for recycling.

 

[SwissBlade]

i find that sell-by date sell-off for a quid a bit disgusting and theres no shortage of takers either... dont people have wives to cook them tea when they get home after the match?

No some of us have lives and carry on boozing to forget the god awful football before staggering into Ashoka for a top curry

 

[JohnDenver]

No some of us have lives and carry on boozing to forget the god awful football before staggering into Ashoka for a top curry

Ashoka? My, the wages in Switzerland must be good...

 

[Northyorksblade]

i find that sell-by date sell-off for a quid a bit disgusting and theres no shortage of takers either... dont people have wives to cook them tea when they get home after the match?

What a quaint idea. Some Blades take their wives to the match with them, strange thing I know, but they really do!

 

[SwissBlade]

Ashoka? My, the wages in Switzerland must be good...

Cracking curry... and then onto champs to sample one of the 4000 beers on offer.... well they have the taps but normally just one keg of ale available

 

[bricktop]

So what happens if you brave the £1 bargains they flog off after the final whistle? Botulism?

You get a pie for a quid by any chance

 

[puppet]

What a quaint idea. Some Blades take their wives to the match with them, strange thing I know, but they really do!

My wife is a jinx, every game she comes to, we lose!!

 

[bricktop]

Mine is the same mate.

She has only ever been to 2 United matches in my company and they lost both time.

She has even jinxed us live on Sky as whenever she watches the match with me and we are away they still lose.

However she has not grasped the concept of football as she supports the unclean, so any comment she makes can be safely disregarded until she learns to support a proper football club.